Sales, support, and company details.
Contact sales, reach the support team, or verify the company details behind DediStart for procurement and compliance checks.
Choose the channel that matches the job.
Clear contact paths help the right team respond faster and keep the conversation documented from the start.
Contact the team for new orders, custom configurations, DDoS questions, colocation, or partnership discussions.
Email the TeamExisting customers should use the support portal or the documented support inbox so requests are linked to the right account and service context.
Open Support PortalUse this channel for vulnerability reports and urgent security concerns. The bug bounty page explains the responsible disclosure expectations in more detail.
Report Security IssueA little context usually speeds things up.
If you include the service type, preferred location, expected delivery window, and any traffic or compliance requirements, the team can usually respond faster.
- For sales: mention the workload, location preference, and any custom hardware needs
- For support: use the portal when possible so the ticket stays attached to the account
- For abuse or security: include enough technical detail for the report to be actionable
Common contact and support questions
Need a dedicated server or a custom quote?
Tell us your workload, preferred location, and networking needs and we will help you choose the right server or prepare a custom setup.