Hardware and network management
- BMS system for non-stop live monitoring
- High Quality Support and Maintenance
- 24/7 Physical Security with access control and video monitoring
- Redundant support systems
- On-site Maintenance and Support team
- Reliable Electrical Power Source
- VESDA – Very Early Smoke Detection Apparatus
- Network connectivity from multiple providers through fiber channels
- Physical Security with locked Racks and Rooms
- ISO 9001:2008 (Quality control) certified location
- Raised Data Center Floor Systems
- Diverse cable access and Meet Me Rooms (MMRs)
DDoS Protection
We guarantee network uptime by protecting each hosting solution against Layer 3 and 4 DDoS attacks using an in-house Hybrid DDoS Protection
Solution.
Security
To physically access a dedicated server, a visitor needs to pass through many access points monitored by staff members and video
surveillance. All visitors are registered and identified before entering the data center building and are accompanied by a staff member
during their entire stay. Each server room is protected by steel doors and all entries are logged and managed through RFID tags and CCTV.
Staff members and visitors only get access to their working area and their route is strictly monitored and managed by our SMC staff.
European Standards Data Center
The entire hardware and network infrastructure is located in a New and High-Tech Carrier Neutral Data Center in regards to network
connectivity with enterprise standards and is ISO 9001:2015 Quality Management System and ISO 27001:2013 Information Security System
Certified ensuring we provide European Quality Standards to our customers and their business requirements which often include
multiple security and privacy standards.
Network Connectivity
Our network is directly connected with multiple bandwidth connections to Tier 1 Internet Service Providers (GTT, Netix, Hurricane Electric)
plus a wide array of International and Bulgarian providers, ensuring we can provide good peering and connectivity to multiple countries,
in Bulgaria but also abroad to International Business and Internet Centers.
We have designed our network based on multiple principles, among them being reliability, stability, low latency, high speed, and affordable
rates for our customers that require a 99.98% Network Uptime Guarantee. We use high-quality network equipment built by Juniper.
Free IPv6 subnet
We fully embrace the future that is brought by the IPv6 communication protocol and our entire infrastructure is IPv6 compliant and by assigning
a free /64 IPv6 subnet to each server.